CYBERTECH

Customer Commitment & Market Leadership

As computer operating systems and application software change at an accelerating pace, businesses need to regularly train their people in order to a stay current and be competitive. The training systems a company develops are becoming strategic and as "mission critical" as the client/server systems that training is designed to support. As a result businesses are increasingly outsourcing computer training to cover a broader course curriculum, in a shorter period of time at the most effective cost. CYBERTECH is assisting those businesses and individuals with technical and application training to help them in keeping pace with the rapid and complex technological changes that are taking place in operating systems and software development.

Further, Large national and international customers are looking for training vendors that can meet their worldwide needs with simple administration and competitive prices.

Continued market leadership will be achieved by offering customers leading-edge content focusing on the latest software releases, certification programs and emerging technologies. Web-based training, distance learning as well as Technological-based Training, such as Computer based Training via CBT are just a few of the cutting-edge training products and service that positions CYBERTECH at the forefront of the industry.

Customer Service & Support

A telephone help desk is offered 14-hours-1-day, six-days-a week to provide free post-class support to each CYBERTECH' student. Flexible schedules for open enrollment, on-sit training, private, and evening and weekend classes give customers more options to tailor their training needs. CYBERTECH also offers and unconditional Learning Guarantee with free repeat class privileges for up to Three months. Pre-and post-assessment testing determines the II set of the student and the level of qualification-beginner, intermediate of advanced - to ensure that each student begins at the right level and learns the content of the course.

Choice for the Real World

CYBERTECH Computer Learning Centers provides customer-focused computer training choices in multiple formats and delivery methods, offering businesses and individuals' top-quality computer training that is tailored to meet their specific needs-when and how they want it. As a result, customers have the freedom to choose their own personalized training program from a variety of training products and services that best their suit their individual learning style and needs. Integrated training includes: comprehensive skill assessment; multiple training delivery options, such as Instructor-led and Technology based Training, as well as self study tools, such as courseware manuals, multimedia CD-ROMs and Web-based tools for online learning; and training management services, including on line registration and 14 hour help-desk support. As a result, CYBERTECH' training freedom of choice with relevance and flexibility for the customer.